Eight ways to learn from your mistakes

These are:

1. Explore what happened don’t judge it
2. Remain calm instead of getting emotional
3. Find out what actually happened instead of reacting to what you think happened
4. Focus on faulty processes not faulty people
5. Provide support instead of finding fault
6. Concentrate on causes instead of effects
7. Assume an attitude of learning instead of guilt
8. See the mistake as part of a wider learning process, not something to be avoided.